Cookie Policy for St James's Florist

Understanding Cookies

At St James's Florist, we are committed to ensuring that our customers have the best experience when ordering flowers and gifts online. To achieve this, our website uses cookies, which are small text files placed on your device when you visit our site. These files contain information that helps us to recognise your device, remember your preferences, and enhance your interaction with our website.

Cookies are widely used by online retailers and service providers to make websites work more efficiently as well as to provide valuable information to website owners. By understanding how you interact with our website, we can personalise your shopping experience and continually improve our services.

Categories of Cookies We Use

Our website uses different types of cookies to fulfill various purposes. Each category plays an important role in supporting your journey with St James's Florist:

Essential Cookies

These cookies are necessary for the basic functionality of our website. They enable you to browse our site, add products to your shopping cart, and complete your purchase securely. Without these essential cookies, key features such as account login, secure checkout, and site navigation would not function properly. As these cookies are crucial to providing our core services, they are always enabled.

Analytics Cookies

Analytics cookies help us gain insight into how visitors interact with our website. These cookies collect information about which pages are visited, how long users stay on each page, and how users find our website. The data from analytics cookies is anonymous and used solely to improve our website's performance, making it easier and more enjoyable to order from St James's Florist in the future.

Marketing Cookies

Marketing cookies are used to tailor advertisements and promotions to your interests, both on our website and across the internet. These cookies remember your visit and may share information with third-party advertising partners to display relevant offers and promotions. Marketing cookies help us reach our customers with messages that are relevant to their preferences, making your experience personal and beneficial.

How Cookies Improve Your Shopping Experience

Cookies ensure a smooth, seamless shopping process at St James's Florist. By remembering your basket contents, personal preferences, and the pages you have already viewed, cookies make it easier to select and purchase your favourite flowers. They also help us identify and resolve any issues on our website quickly, ensuring our platform continues to function reliably for all customers.

Managing Your Cookie Preferences

You have the right to choose which cookies you allow on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to refuse or delete them at any time. Please note that disabling essential cookies may affect the functionality of certain features, such as secure checkout and customer account management.

If you prefer not to use cookies for analytics or marketing, you can adjust your settings in your browser to block these types of cookies. Your browser's help section provides guidance on how to manage your cookie preferences, including how to view, delete, or block cookies from individual websites, including St James's Florist.

Updates to This Cookie Policy

St James's Florist may occasionally update this Cookie Policy to reflect changes to our website or to comply with legal requirements. We encourage you to review this policy periodically so you remain informed about how we use cookies and any changes that may affect you.